On this page you'll find answers to common questions related to ebooks in general as well as issues of ordering, downloading and using the ebooks available here on ebooksinc.com.
Select a link below, or scroll down the page. If you have any other questions about our ebooks (or anything else), please don't hesitate to contact us.
About our ebooks in general.
- What exactly is an Ebook?
- Do I need any special software?
- Do your ebooks work on the Mac?
- How do I download and read your ebooks?
Ordering and delivery.
- What kind of payment methods do you accept?
- Is it safe to order with credit-card on ebooksinc.com?
- Can I order from anywhere in the world?
- How is an ebook delivered?
- How long does it take to download an ebook?
- Do you have after-sales support?
What Exactly is an Ebook?
Put simply, ebooks are electronic books that can be read on a computer screen or printed out to paper.
Ebooks come in the form of simple programs that you can download and store on your PC.
Ebooks offer a high level of interactivity not possible in print editions. This makes ebooks the perfect medium for 'step by step' guides, 'how to' guides and so on, because you can immediately connect to additional information or resources at exactly the moment you need them.
Ebooks can be delivered in an instant and at no cost (via direct download from the Internet or as an attachment to an email message).
All of the ebooks available on ebooksinc.com are compatible with Windows PC's (Win 95 or higher). The only other requirement is that you have Internet Explorer version 4 or higher installed on your PC. All our PDF ebooks will run on all window PC's & Mac's. Please read item discription's for more details.
Do I Need any Special Software?
Here are some free programs which you may need to read our ebooks:
- Adobe Acrobat Reader (for .pdf ebooks)
Do your Ebooks work on the MAC?
For the moment the majority of our ebooks are Mac compatible. Please read the item discription for more details.
How do I Download and Read your Ebooks?
Click the download link for the ebook in question. This will launch the Windows 'Save as...' dialog box. Select a folder (directory) on your PC to save the ebook in (e.g. My Documents). Once the ebook is downloaded, open the folder where you saved the ebook and double-click the icon to start reading.
If you are downloading an ebook (or ebook customization package) in ZIP format, you'll need to have a copy of WinZip to open the file. You can download a free version of WinZip from here. Once you've downloaded the ZIP file, double-click the icon to open it. Select all the files in the WinZip window and click 'Extract'. Choose a folder to extract the file(s) to. Go to that folder on your PC and double-click the icon to open the file(s).
If you have any questions about downloading or using our ebooks, please don't hesitate to contact us.
What kind of Payment Methods do you Accept?
We accept secure online payment with all the following credit-cards:
Visa, MasterCard, Discover, Visa-Debit, MasterCard-Debit, Switch & Solo.
We also accept Electronic Check payments from our US customers. To pay with Electronic Check, simply click the order link on the sales page and then select the option 'No Credit Card? Click here to pay by online check'.
Is it safe to order with credit-card from ebooksinc.com?
Yes. We use PayPal (a highly respected third-party billing processor) to handle all credit-card payments. PayPal has extensive anti-fraud measures in place that guarantee the complete security of every transaction.
Can I order from anywhere in the World?
Yes, you can order from absolutely anywhere as long as you have a Paypal account and an e-mail address!
How are Ebooks delivered?
Once your secure payment has been authorized (which typically takes a few seconds), you will be e-mailed usually within the region of 12 hours, this e-mail will contain your personal instant download links.
To begin downloading, simply click the download link(s). Once the download has finished, simply go to the folder where you saved it, and double-click the icon to open the book.
You'll find complete instructions on the download page itself. In case of any difficulties, just contact us - we're always here to help.
How long does it take to Download an Ebook?
The speed of the download depends largely on the size of the ebook in question and the speed of your Internet connection. Typically, the download should take between 1 and 2 minutes.
Do you have any after-sales Support?
Yes. If you have any difficulty at all downloading or using our ebooks, simply contact us and we'll gladly help you out. In the event that you discover that the ebook is not compatible with your computer system, we'll issue you with a full refund. |
|
Be the first to know about new releases & special offers.
Just enter your e-mail below!
|
Home Page
